Archive for the 'Opensource' Category

The Potential of a Portable Social-Media Profile

Published
by
Dave
on January 15, 2009
in Digital UBuntu, Facebook, Identity, Opensource, Privacy and Security
. 5 Comments

Are all your profiles up to date? Are you tired of filling out your profile on websites and online applications? Wouldn’t it be useful to just maintain one or two central profiles that would automatically update all the others?

The promise of “portable profile” is just that. You can use one profile across the web, and sign into sites without having to fill out all the usual registration stuff.

Of course, this raises major privacy concerns. Each site that you use your portable profile on will have access to your full profile information, as well as possibly knowing what other sites you’re registered with.

As a website owner, there are benefits to allowing users to register with their portable profile:

1. You can personalize their experience by knowing more about them,

2. There’s a  lower cost of password and account management, while drawing new web traffic.

3. It lowers user frustration by letting users have control of their login.

There are a number of companies offering portable profile, internet ID, and single sign on services already such as Verisign, OpenID, and my favourite Chi.mp

However, Facebook Connect seem to be leading the way with regards to the promise of taking your network of friends and connections around the web with you. There are, of-course, concerns about whether we should trust a commercial enterprises with our precious identity. Nevertheless, I’ll highlight Facebook Connect as the principle is important.

From the Wikipedia page on Facebook Features:

Facebook Connect is a single sign-on service that competes with OpenID. The service enables Facebook users to login to affiliated sites using their Facebook account and share information from such sites with their Facebook friends. 

The following presentation illustrates the potential of Facebook Connect, but could just as well apply to Chi.mp if you used that as your hub.

Portable Social Graphs – Imagining their Potential
View SlideShare presentation or Upload your own. (tags: retail marketing)

Here is Facebook’s own list of all the sites that have implemented Facebook Connect (partially only) with a full scale implementation of it at Brainfall.com

The price of Personalization is Privacy. I don’t mind sharing my information if it’s going to get me more relevant information and personalized service, but I would expect to be able to control what different people (and sites) can see on my profile. Another concern with single-sign on is the danger of someone getting hold of your one password that opens the doors to your life online. I guess these are the risks we all have to live with. I’d like to get Dominic White’s perspective on this.

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Value Creation in a WWW*

Published
by
Dave
on October 26, 2008
in Innovation, Management and Opensource
. 17 Comments

I love using diagrams to help explain concepts which would otherwise be difficult to remember. They make it easier for some people to call up in their minds and immediately recall complex concepts.

I thought of the following model a few weeks ago to describe how value is realized in today’s fast-paced, largely unpredictable markets. I’ve entitled it “Value Creation in a Wild Wired World“. Please let me know what you think…

Industrial Age Value Creation:

Industrial Age Innovation

This V model of Value creation is suited to stable, predictable markets and industries.The consumer doesn’t have many alternative choices of products and services to fulfill their needs here. The company needs to recoup their significant investment of cash, time and labour by charging as much as possible, and keeping the product as is for as long as possible – taking it from being a Star product to a Cash Cow eventually. Microsofts OS is a good example of this, but they’re slowly shifting to the model below…

Rapid Prototyping, Perpetual Beta

An alternative model, more suited to fast changing, unpredictable, hyper-competitive markets looks more this:

Value Creation in a Wild Wired World

The idea here is to launch with a “good enough” prototype, attract early adopter users, and develop the product according to their needs and feedback. In the software development world, this is known as “Beta” – where the product is in testing mode, and constantly improving according to how people are using it. There is generally less upfront investment required in this model, which is important since many products launched into unpredictable, competitive markets will fail unless they adapt in ways that weren’t originally envisaged by the product team. Often times the best ideas here arise to serve an unmet need of the founder – you might hear the founder saying the product was launched to “scratch my own itch” The other motto of firms that operate with this model is: “release early, release often”. Google does this well.

Your feedback

What do you think about these models? Do they make sense? Is there anything you’d label differently, add to, or remove from the diagrams?

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Video of Jimmy Wales Showing and Explaining The First Open Source Search Screenshots

Published
by
Dave
on December 7, 2007
in Opensource, Video, communities, iCommons, search and social networking
. 4 Comments

A couple of weeks ago Nic and Matt posted pics and commentary about the world first public screenshots of the Wikia Search project (also picked up by Mashable and TechCrunch) that were recently shown in Johannesburg. Well, now I see that iCommons has released the video of his whole talk (here). I’ve edited it down to a short clip just about the Search project:

In the clip, Jimmy explains that Wikia is developing a freely licensed search engine, using open source software, to compete directly with Yahoo, Google and all the big search players. It Aims to match or exceed the quality of the major search engines

He also makes a strong “political statement” that it’s not healthy that so much power is in the hands of a few search companies who are secretive about how the information is ranked (other’s think so too).

Lastly, he showed screenshots of the Facebook-like contributor interface, dubbed by others as his “Socialpedia”.

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Take Conspicuous Care of Your Top Users

Published
by
Dave
on June 10, 2007
in Crowdsourcing, Digital UBuntu, Opensource, Relationships, communities and social media strategy
. 2 Comments

When Max and I started a restaurant a few years ago we knew that the core of our business had to be regular customers. We began with just a few people who came in almost every day, and we made sure that they felt special, and that other customers could see how valued they were. We’d do stuff like refer business to them, or occasionally give them and whoever they’re with a free round of coffees. This not only kept them coming back, but it also created a sense of aspiration among other customers who also wanted to be recognised and valued. The business gained a phenomenal amount of regular customers, and became virtually immune to the usual seasonal boom and busts that many other restaurants in Cape Town experience.

This same principle of having a conspicuous hierarchy of regular customers applies very strongly to building and sustaining online communities. Digg, for example, used to have a list of “Top 100 Diggers” which was very hotly contested because appearing on that list gave those users power and reknown. Unfortunately Digg has now removed the list from their site, and is already starting to lose top users. One of them, Greg Hartnett writes:

So this is how I see it playing out: more and more top users will continue the exodus, which will in turn contribute to the deterioration of the quality of the content being submitted. The SEO crowd, and others trying to game Digg, will continue with their efforts, and an even greater percentage of front page stories will have gotten there through artificial means. Average users will grow tired of the spam (or perceived spam) and return less and less often. Daily visitors will diminish over time, resulting in a front page story that generates a couple of hundred visitors. At this point, the SEO crowd will realize that the ROI is no longer there, and they’ll move on to the traffic generator du jour. In their wake, they’ll leave Digg in shambles – a mere shell of the site it had once been.

In the end, Digg founders and investors will be left scratching their heads at what went wrong. You should have nurtured your top users – not screwed them.

People are highly motivated by praise and recognition – more than they often let on ;-)

 

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