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« Become a social entrepreneur in South Africa | Main | Crowdsource your marketing »
Monday
Aug072006

Marketing is often counterintuitive... That's why we have experts!

I only do marketing consultancy as an aside to my primary work as an employee in the Marketing department. That said, I'm extremely passionate about excellent marketing and I study, read and think deeply about it.

So I find it really frustrating when people I consult with (who claim to desparately need my services) complain when I suggest anything that differs from their own ideas of what marketing is about.

For example, "Everyone in Cape Town" isn't really an acceptable niche for most small businesses - yet this is about as far as many clients go... Anything more tightly defined than that seems limiting to them - like I'm suggesting that they throw away 80% of their business!

This is one of the many challenges we face as marketers - people acknowledge that they need us, but then when we start doing our job they suddenly know more than us about the subject that we have been mastering for years.

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